Cancellation Policy
Last Updated: March 10, 2026
This Cancellation Policy explains how order cancellations are handled by Vitaminhubs.
Cancellation by Customer
You may request to cancel your order before it is shipped.
Once the order has been shipped, it cannot be cancelled. In such cases, please refer to our Refund & Return Policy.
To request cancellation, please contact us with:
- Order Number
- Registered Email ID
- Phone Number
Cancellation by Vitaminhubs
We reserve the right to cancel orders under certain conditions, including:
- Product out of stock
- Payment failure
- Incorrect pricing
- Suspected fraudulent activity
- Incomplete or incorrect shipping details
If we cancel your order after payment, a full refund will be issued.
Refund for Cancelled Orders
If your order is cancelled before shipment:
- Refunds will be processed within 5–7 business days
- Refund will be issued to the original payment method
For Cash on Delivery (COD) orders, cancellation may require confirmation via phone or message.
Company Information
- Company Name: VitaminHubs
- Address: 209, Sunrise Complex, Near Lajamni Chowk, Shanti Niketan Society, Mota Varachha, Surat, Gujarat 394101, India
- Email: vitaminhubs@gmail.com
- Contact Us: Click Here
- Phone: +91 98149 35216
Customer Service Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Time Zone: GMT +5:30 (Indian Standard Time)